自己若非對方所要找的替人當事人，無分機的接通見用場合可找當事人前來接聽，有分機的電話場合把該通電話轉過去即可。大公司或旅館等場所，時常通常由總機負責轉接電話。替人對方若不清楚該找哪個部門的接通見用人時，應表現出樂于幫忙的電話態度，可給人留下良好的時常印象。
第一部分、替人轉接來電用語
(1) 我看看他在不在。接通見用 I ll see if he s in.
(2) 我幫你接過去。電話 I ll connect you.
(3) 我幫你接給王先生。時常 I ll connect you with Mr. Wang.
(4) 我把電話轉給黃先生。替人 I ll transfer this 接通見用call to Mr. Huang.
(5) 我替你接到出口部。 I ll connect you with the Export Department.
(6) 我幫你接給李小姐。電話 I ll put you through to Miss Li.
(7) 我把你的電話轉給魏先生。 I ll transfer your call to Mr. Wei.
(8) 我把你的電話轉給負責的人。 I ll transfer your call to the person in charge.
(9) 我把你的電話轉給林先生。 I ll switch your call to Mr. Lin.
(10) 我找某位銷售人員來聽。 I ll get you someone in sales.
(11) 我請她來聽。 I ll get her.
(12) 我去找他來。 I ll fetch him up.
(13) 我去看看他在不在他的辦公室內。 I ll just find out if he s in his office.
(14) 我替你接。 I ll put you through.
(15) 我替你接這個號碼。 I ll get the number for you.
(16) 我替你接總機。 I ll get the switch board for you.
(17) 我幫你轉過去。 I ll switch you over.
(18) 我來看看能不能替您重接。 I ll see if I can connect you again.
(19) 你的電話接通時我們會打給您。 We ll call you when your call is ready to go through.
(20) 對不起這個號碼正在講話中。 I m sorry the number s engaged.
(21) 這支電話正在講話中。 The line is busy.
(22) 先生，這支電話在講話中。 The line is engaged, sir.
第二部分、請對方稍候的用語
(1) 請稍待片刻。 Just a moment, please.
(2) 請等一下。 Just a minute, please.
(3) 請稍等。 Hold on a minute, please.
(4) 請不要掛斷好嗎？ Would you hold the line, please?
(5) 請等一下好嗎？ Would you wait a minute, please?
(6) 請等片刻。 Please wait one moment.
(7) 請稍待。 One moment, please.
(8) 請不要掛電話。 Please hold the line.
(9) 請不要掛斷。 Don t hang up, please.
第三部分、請對方再撥電話（ 受話人因故無法接聽電話時，可請對方在某個時間再打來）
(1) 您可以晚一點再打來嗎？ Would you mind calling again later?
(2) 您能三十分鐘后再打來嗎？ Could you call back in thirty minutes?
(3) 您能三點以后再打來嗎？ Could you call again after three?
(4) 您可以三點左右再打來嗎？ Would you mind calling back around three?
(5) 請兩點左右再打來。 Please call back around two o clock.